Frequently asked questions

Yes, you do, they can be from any Trampoline Park, they don’t need to be our socks, as long as they are official trampoline socks, slipper socks are not suitable.

Not every time, as long as a waiver has been signed for each individual bouncing within the last year as our waivers last for a year. Anyone over 16 require their own waiver, anyone under 16 require a responsible adult to sign a waiver for them.

It is advisable to book online as this secures your slot, it also makes the visit cheaper for you. However, if you prefer you can pay at reception but do risk the session been fully booked.

Yes, we have a large FREE car park for customers to use on site.

We have lockers here for you to use to keep your belongings safe so things such as mobiles, watches and items of clothing don’t get lost out on the arena. No money is required to use these, they work on a code of your choice.

Unfortunately, the trampolines have 6 steps leading up to them and the café is on a Mezzanine floor, however the staff are happy to serve you coffee and food on a downstairs table if you require any. 2 of our party rooms have Disabled access if you require this, please call reception and they will guide you as to availability.

The Best thing to wear would be sports attire, something loose and comfortable. Jeans wouldn’t be advisable as you will get very warm while bouncing.

We advise all bouncer to leave jewellery, watches and phones in a locker safe to avoid you losing them in a foam pit or on a trampoline.

Everyone has to watch the briefing prior to every session whether they have seen it or not, Safety is our number 1 priority and to ensure that we need to ensure people are aware of the rules of the park.

If you have a pre-existing medical condition that would affect your safety while jumping, we advise you to speak to a medical professional to ask their advice prior to booking.

If you have a medical condition, you think we should be aware of i.e., Epilepsy, please inform a member of staff upon arrival so we are aware.

If you have a cast on you are not permitted to jump.

Busier times at the park are weekend and school holidays, if you are after a quieter session, we advise booking a session later in the day.

YES !!!! your more than welcome to book a large group, take advantage of our group bookings discount. If you need more info speak to a member of the team or email bookings@thepointzero.com.

We certainly do. Wednesday night 7 - 8pm Fitness with Hannah, a low impact and fun way of getting fit.

A very popular question!!! Toddler sessions are for ages 1-5 years old and requires parental supervision.

 Jump sessions are for 2+. Any participants aged between 2-5 require parental supervision on the arena at all times.